We have a VISION and a IDEA that could change how fans all over the world CONNECT with their Favorite Characters

FAQs

Austin, Texas

We have complete faith in our products, to the extent that we are proud of them. Any errors in material, design, or printing will be fully refunded or reproduced and shipped with no additional cost to you. we want you to love the product you receive - not just like it

Because we're not just a brand; we're a global collaboration of talented artists, each receiving a commission for every sale, ensuring your support directly empowers creative artists worldwide. What sets us apart? Our unwavering commitment to superior quality. Elevate your standards with products that stand head and shoulders above the rest. Join us in embracing creativity and excellence – choose a brand that goes beyond expectations.

Unlock extra savings on your order! Simply subscribe to our newsletter for exclusive access to special discounts and offers. Don't miss out on the perks – sign up today.

Yes, we offer even more attractive rates for large and bulk orders. Please go to https://gallerypandawholesale.com/ and email wholesale@gallerypanda.com

How to hang on the Wall ?

To hang items on your wall effortlessly, we highly recommend using Large Hanging Command Strips. When ordering online from us, these strips are included with your order. If you visit us at one of our events or fairs, where we offer discounted rates on wall art, you can purchase a set of command strips for just $5.

These Command Strips are easily accessible at well-known retail stores like Walmart, CVS, Walgreens, and Target. They offer a cost-effective and widely available solution for your wall hanging needs. You can also conveniently acquire them through Amazon via this link: Large Command Strips

For a step-by-step guide on wall hanging, we've created a tutorial video for your convenience. Please check it out here: Wall Hanging Tutorial

If you have any further questions or need assistance, feel free to reach out. We're here to make your wall hanging experience a breeze.

WHERE DO WE DELIVER?

We provide WorldWide shipping.🌎

Shipping Rates:

HOW MUCH DOES SHIPPING COST?
Shipping cost within theUnited States $15 - $20 USD

Shipping International starts anywhere from at$25 - $70 USD. (This may vary based on each country).

Note: With FEDEX International, we've got your back on duties and taxes, eliminating any concerns about customs. Your peace of mind is our priority.

Shipping time

The actual shipping time to destination countries is based on the shipping method in your order.

United States: FEDEX Ground 4 to 7 Business Days.

Worldwide: FEDEX Express 7 to 12 Business Days.

Note: The public holidays, destination countries, and couriers will be affected the shipping time too.

If lightboxes are out stock, shipping time will vary until we have stock again and it will be shipped as soon as possible.

Wrong Address Policy

Oops! I entered the wrong shipping address for my wall art... Now what?

We are sorry that this happened, and we have definitely been there. We understand that mistakes happen, and we want to do whatever we can to get your wall art to you ASAP!

However, we are asking you, the customer, to understand that we are a small business and every time we have to re-ship or re print we end up losing money on the sale. Not just losing profit, but losing money. We would like our customers to review and please be understanding of the following policy:

If you have made an error in entering your address, we will need to send you an invoice to cover the cost of re-shipping your order.

https://gallerypanda.com/products/re-ship?_pos=1&_sid=24d173bfe&_ss=r

If this is not your preference, the other option would be to refund your order, less our cost of shipping and a 20% penalty, because we cannot restock it.

This policy is not our preference, nor is it our first choice. However, it's the easiest way to tackle the issue. Just double-check your address when ordering, and if there's an issue, let us know ASAP. We're here to help fix it! Thanks for choosing us—we're excited to work with you and get your order to you fast!

Note:

Shipping charges will vary depending if its outside of the US.